Privacy Policy

Last Updated: June 2026

Welcome to Tayloinc (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, request a quote, upload artwork, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you create an account, request a quote, place an order, or contact us, we may collect:

  • Full name

  • Company name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Tax identification number (if applicable)

  • Account login credentials

Order Information

When placing an order, we may collect:

  • Product selections

  • Customization details

  • Order history

  • Shipping preferences

  • Payment-related information

Artwork and Design Files

For custom apparel services, customers may upload:

  • Logos

  • Brand assets

  • Artwork files

  • Design specifications

  • Product mockups

These files are collected solely for the purpose of fulfilling your order and providing customization services.

Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Referring URLs

  • Pages visited

  • Time spent on our website

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Provide custom apparel and printing services

  • Generate quotations

  • Communicate regarding orders and production status

  • Verify wholesale accounts

  • Process payments

  • Improve our website and services

  • Provide customer support

  • Send promotional communications (where permitted by law)

  • Prevent fraud and unauthorized activities

  • Comply with legal obligations

3. Artwork Ownership and Confidentiality

Customers retain ownership of any logos, trademarks, artwork, or design files submitted to Tayloinc.

By submitting artwork, you confirm that you have the legal right to use such materials.

Tayloinc will use uploaded artwork solely for:

  • Product customization

  • Production

  • Order fulfillment

  • Customer approval processes

We will not sell or license customer artwork to third parties.

4. Payment Information

Payment transactions are processed through secure third-party payment providers.

Tayloinc does not store complete credit card numbers or sensitive payment credentials on our servers.

Payment processors may collect information necessary to complete transactions according to their own privacy policies.

5. Sharing of Information

We may share information with trusted third parties including:

  • Payment processors

  • Shipping carriers

  • Production partners

  • IT service providers

  • Marketing platforms

  • Analytics providers

These parties are only permitted to use information as necessary to perform services on our behalf.

We do not sell personal information to third parties.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember user preferences

  • Maintain shopping cart functionality

  • Analyze website traffic

  • Improve user experience

  • Deliver relevant advertisements

You may control cookie settings through your browser preferences.

Disabling certain cookies may affect website functionality.

7. Marketing Communications

We may send promotional emails regarding:

  • New products

  • Special offers

  • Industry updates

  • Company news

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill business purposes

  • Maintain order records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

9. Data Security

We implement commercially reasonable safeguards to protect personal information, including:

  • Secure servers

  • SSL encryption

  • Access controls

  • Network monitoring

While we strive to protect your information, no method of transmission over the internet can be guaranteed to be 100% secure.

10. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of personal information

  • Restrict processing

  • Object to certain processing activities

  • Request data portability

To exercise these rights, please contact us using the information below.

11. GDPR Notice for European Residents

If you are located within the European Economic Area (EEA), we process personal information under lawful bases including:

  • Contract performance

  • Legitimate business interests

  • Legal obligations

  • Consent where required

European residents may submit privacy-related requests at any time.

12. California Privacy Rights (CCPA/CPRA)

California residents may have the right to:

  • Know what personal information is collected

  • Request deletion of personal information

  • Correct inaccurate personal information

  • Limit certain uses of personal information

Tayloinc does not sell personal information.

13. Children’s Privacy

Our services are not directed toward individuals under the age of 13.

We do not knowingly collect personal information from children.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting on this page.

The “Last Updated” date will indicate when revisions were made.

16. Contact Us

If you have questions regarding this Privacy Policy, please contact us:

Tayloinc

Email: support@tayloinc.com

Website: https://www.tayloinc.com

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM